Socialatic
Secure & Private

Legal

Privacy Policy

Last updated: [update when finalized]

Related: Terms of Service

This Privacy Policy explains how Socialatic handles information in connection with our websites and services. Sections marked for legal review are structured for easy updates and should be finalized with qualified counsel before relying on them as binding disclosures.

Introduction

Socialatic ("Socialatic", "we", "us", or "our") operates websites and services related to influencer marketing and creator research. This Privacy Policy describes how we may collect, use, store, share, and protect information when you visit our websites, create an account, use Creator Research or related products, register as a creator, or otherwise interact with Socialatic.

This policy is provided for transparency and general information. It is not legal advice. Please review it carefully. If you do not agree with this policy, please do not use our services.

Information We Collect

Depending on how you use Socialatic, we may collect information in the following categories. Exact fields depend on the product surface you use and what you choose to provide.

Account and contact information

  • Name, email address, and login-related details when you create an account or contact us
  • Company or brand details you provide in forms or account settings

Creator research and campaign-related information

  • Website or product details you submit for research
  • Campaign requirements and research preferences you provide
  • Exported research files you generate through the product

Creator registration information

  • Profile and contact details you voluntarily submit when joining as a creator
  • Social profile links, niche, location, and related creator information you provide

Technical and usage information

  • IP address, browser and device type, approximate technical location, pages visited, and diagnostic or error logs

How We Use Information

We may use information to operate and improve Socialatic services, including to:

  • Provide Creator Research, account access, exports, and related product features
  • Communicate with you about your account, research, support requests, or service updates
  • Match or evaluate creator fit when you register as a creator or participate in campaigns
  • Maintain security, prevent abuse, and troubleshoot issues
  • Analyze product usage to improve reliability and user experience
  • Comply with applicable legal obligations

Creator and Public Profile Information

Creator Research and related features may organize publicly available creator profile information (such as public bios, follower counts, profile links, and contact details creators publish publicly).

When creators register with Socialatic, we may also process information they voluntarily provide for network matching and campaign administration.

Public profile information is generally available on third-party platforms. Availability of contact emails and other details depends on what creators choose to make public or share with us.

Browser Extension

The Socialatic Creator Research browser extension reads publicly rendered creator profile fields on supported public Instagram profile pages when you collect a creator. Those fields may include platform, profile URL, username, display name, follower count, bio, public email, and public country or location when the creator has published them.

The extension stores a temporary research session, collection mode, and a connection token on your device using browser storage. It does not collect passwords, direct messages, private-account content, browsing history outside supported profile pages, post content, or engagement rates.

When you send a research session to Socialatic, those public profile fields are transmitted to Socialatic over HTTPS so we can process, review, and export research. Disconnecting the extension stops further authenticated API use from that device.

Website and Usage Information

When you browse Socialatic websites or use authenticated product areas, we may collect technical and usage data needed to deliver pages, maintain sessions, measure performance, and protect the service.

We aim to limit collection to what is reasonably needed to operate and improve the product.

Cookies and Similar Technologies

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We may use cookies and similar technologies for essential site functionality, authentication/session continuity, preference storage, and limited analytics.

[PLACEHOLDER — Legal review: list specific cookies, vendors, retention periods, and any consent mechanism required for your markets.]

Data Sharing

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We do not sell personal information as a business model. We may share information in limited circumstances, such as:

  • With service providers who help us host, operate, support, or secure Socialatic (under appropriate contractual safeguards where applicable)
  • With brands or campaign stakeholders when a creator has registered or agreed to be considered for collaborations, to the extent reasonably necessary for evaluation or campaign delivery
  • When required by law, legal process, or to protect rights, safety, and security
  • In connection with a business transfer, reorganization, or similar corporate event, subject to appropriate protections

Data Security

We take reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, or misuse.

No method of transmission or storage is completely secure. We cannot guarantee absolute security.

Data Retention

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We retain information for as long as reasonably necessary to provide services, maintain accounts, fulfill the purposes described in this policy, resolve disputes, and meet legal or operational requirements.

[PLACEHOLDER — Legal review: define retention periods by data category and deletion/anonymization practices.]

Your Rights

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Depending on where you live and applicable law, you may have rights to access, correct, update, delete, or restrict certain personal information, or to object to certain processing.

To make a request, contact us at the email below. We may need to verify your identity before fulfilling certain requests. Some requests may be limited by law or legitimate operational needs.

[PLACEHOLDER — Legal review: add jurisdiction-specific rights language (e.g., GDPR, CCPA/CPRA) only after counsel confirms applicability.]

Third-Party Services

Socialatic may link to or integrate with third-party services (for example, social platforms, payment providers, analytics, hosting, or authentication providers). Those services have their own privacy practices.

We are not responsible for the privacy practices of third parties. Review their policies when you interact with them.

Children's Privacy

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Socialatic services are not directed to children, and we do not knowingly collect personal information from children under 13 (or the equivalent minimum age in your jurisdiction).

If you believe a child has provided personal information to us, contact us and we will take appropriate steps to review and delete the information where required.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" note on this page.

Material changes may also be communicated through the website, email, or other appropriate channels when reasonably practical.

Contact Us

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Questions about this Privacy Policy or privacy-related requests can be sent to:

Email: support@socialatic.com

Website: socialatic.com

[PLACEHOLDER — Optional: add legal entity name, mailing address, and data-protection contact after legal review. Do not invent details.]

Contact: support@socialatic.com